Privacy Policy

Last updated: March 2026

Introduction

Kangaroo Olive Oil ("we", "our", or "us") is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Our principal place of business is located at 231 Farley Road, Torrumbarry VIC 3562, Australia. By accessing or using our website at kangarooolives.com.au, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our website, including through our contact and enquiry forms. The types of personal information we may collect include:

  • Name — your first and last name, provided when submitting an enquiry
  • Email address — so we can respond to your correspondence
  • Phone number — if you choose to provide it for follow-up communication
  • Business name — if you are enquiring on behalf of a business or organisation
  • Message content — any details you include in the body of your enquiry

We do not collect sensitive information (as defined by the Privacy Act 1988) through our website. We do not require you to create an account or provide financial information via this site.

How We Use Your Information

We use the personal information we collect for the following purposes:

  • Responding to enquiries — to address your questions, requests, or feedback in a timely manner
  • Communication — to provide you with information you have requested about our products, services, or operations
  • Website improvement — to understand how visitors use our website and to enhance user experience
  • Legal compliance — to comply with applicable laws, regulations, or legal processes

We will not use your personal information for direct marketing purposes without your express consent. We do not sell, rent, or trade your personal information to third parties.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect non-personally identifiable information about your browsing activity. This includes:

  • Analytics cookies — we use basic analytics tools to understand website traffic patterns, page views, and visitor behaviour in aggregate form
  • Functional cookies — to remember your preferences and improve your browsing experience

You can control cookie settings through your web browser. Disabling cookies may affect the functionality of certain features on our website. We do not use cookies to collect personally identifiable information without your knowledge.

Third-Party Services

We use the following third-party services in connection with our website:

  • Google Fonts — our website loads typefaces from Google Fonts, which may result in your browser making requests to Google servers. Google may collect certain technical information (such as your IP address) as part of serving these fonts.

We only share personal information with third parties as described in this policy or as required by law. We do not sell or provide your personal information to any third party for their own marketing purposes.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. Our security measures include:

  • Secure HTTPS encryption for all data transmitted through our website
  • Access controls limiting who within our organisation can view personal information
  • Regular review of our data handling practices and security measures

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data, but we are committed to maintaining industry-standard protections.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry data is retained for a reasonable period to allow us to respond to and follow up on your correspondence, after which it is securely deleted.

Your Rights Under the Australian Privacy Act 1988

Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the following rights regarding your personal information:

  • Access — you have the right to request access to the personal information we hold about you
  • Correction — you have the right to request correction of any personal information that is inaccurate, out of date, incomplete, irrelevant, or misleading
  • Complaints — if you believe your privacy has been breached, you have the right to lodge a complaint with us. We will investigate and respond to your complaint within a reasonable timeframe
  • OAIC complaints — if you are not satisfied with our response to your complaint, you may escalate the matter to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au

To exercise any of these rights, please contact us using the details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically to stay informed about how we protect your personal information.

Contact Us for Privacy Concerns

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

We aim to respond to all privacy-related enquiries within 30 days of receipt.